Team-building, Team empowerment & Motivation
The groups that are benefiting from a positive change need to come together to make change happenand and then team-building and motivation have to be addressed.
It is through our teams, that we can respond to the challenges of a changing economy and the effective management of performance in our programmes.
Hence, the increased emphasis on improving performance through motivation. It is obvious that motivated team members performs better, and that leaders must understand their role and offer support. It can also be assumed that a safe and conducive work environment, fair performance appraisal systems and opportunities for promotion are necessary to maintain a high level of team motivation. Furthermore, team members should be exposed to career development opportunities and motivational talks.
Motivated team members perform at a higher level, making it easy for leaders to motivate them further, thus achieving both individual and programme objectives.
- Team member ability
- We need to put together a team that has the required knowledge, skills and ability to complete the tasks.
- Team members must trust each other and openly communicate, with a willingness to accept conflict.
- Have the energy to persevere when the going gets tough.
- Virtual team members require great skills. Team members will be challenged to adapt to the new technologies that link the team. Team members must also learn new ways to express themselves and communicate.
- Cross-cultural team members require great skills. Team members will be diverse and thus must be able to manage advanced communication skills.
- Team composition
- Including members with technical skills.
- Including members with interpersonal skills.
- The team should be a good mix of different types of people. Teams that bring different styles together enjoy many benefits of cognitive diversity.
- The team shall be small (4 -6 people).
- Positive team atmosphere
- Support socialising activities.
- Support socialising activities.
- Team coordination
- Ensure a well-defined team task that engages and sustains team members’ motivation.
- Ensure good methods of communication.
- Team leadership –Ensure good team leadership
- Leaders shall target to motivate, engage and develop individuals
- Leaders need to commit to approaching problems methodically; define the real problem and rely on facts (rather than behave instinctively), step back, be asking questions and take time to reflect (rather than jump to conclusions).
- Reward teams as teams (not as individuals)
- Career and reward systems must include an incentive to work collaboratively.
- Decide carefully which problems to be tackled by the team and choose issues that need a collective, cross-boundary expertise. Avoid issues that could be handled by individual functions, as these can be addressed as part of business-as-usual.
- Team training
- Training teams help teams develop, test, and run processes such as coordination. It also enables team members to build trust, and share information and knowledge
- Training teams develop a shared memory of the awareness and ability of the team to identify and process information. Teams develop an awareness of which team member has knowledge on which topic
- Leadership training shall improve our ability to motivate, engage, and develop individuals.
- Virtual team members need training on the new technologies that link the team and new ways to express themselves and communicate.
- Cross-cultural teams benefit from workshops based on the practical strategy CROSS. These workshops contain team-building exercises including; expectations, core-values, equal partnership definitions, leadership training, and analysing the positioning of one culture relative to another while transforming differences into assets.
- Ensuring that teams feel accountable for the success of the whole company
- Each individual must have a shared belief in the end goal.
- Each individual should have clear understanding about how their actions contribute to the end goal.
- Including teams and team members in the process of deciding which problems to tackle, which solutions are best and the actions to be taken going forward.
- Benefit from a flat type of organisation, where teams and team members are encouraged to provide advice to the management and the management is transparent regarding their decisions in relation to the team’s advice.
- Ensure that our teams have the necessary authority to succeed
- There needs to be a careful balance between managerial and team authority.
- Managers need to provide direction (where the team is aiming) and set outer limit constraints on team behaviour (things the team must never do).
- The team must have full authority for the methods to accomplish their tasks.
- Establish team boundaries, giving the team authority to manage their internal processes and their internal and external relationships.
- Team members are energised to take risks: this will create an innovative environment, where individuals will learn from each other and outside ideas.
- Clear boundaries. Clear and specific expectations of the extents and limits of the teams accountability and authority limits.
- Ensure the technology and other requirements
- The virtual team requires access to new technologies that link the team. Set clear goals and ensure good communication.
11. Process for problem-solving.
It is important to have a problem-solving process. Identifying and solving problems, particularly before they grow into a crisis, is a skill that can be learned.
Through having a process, we will generate more ideas faster and select ideas faster. If we find we always get the same results from our problem-solving/innovation meetings – maybe it is time to take a different view. Reframing our problem and looking at it from different perspectives or viewpoints can help us to find different solutions – many of them different from the usual raft of solutions. A change of focus can reveal a solution that was lying just outside our frame of vision.
- Before we can acknowledge a problem, we have to be aware of it. Thus, good problem-solving begins with having an openness to talking about problems, hidden problems will remain and will keep us from reaching our goals.
- We have to have a willingness to see problems wherever they may be. Such williness tends to depend on our capability to acknowledge problems without judgment.
- We need to understand that small problems matter as much as large organisational problems.
Approaching problems methodically
- Define the problem. Clarify what should be happening and what is happening. The gap between the two is where the problem lies. Defining the problem well ensures that the team has a shared understanding of the real issue.
- Identify the root causes. Learn as much as possible about the problem, preferably by observing it as it occurs. Observation and questioning partners and team members provide a powerful and immediate source of insights into processes, workflows, capabilities, and frustrations with current ways of working.
- Develop a solution. Crafting a good solution rests on distinguishing cause from effect. A solution that tackles the root cause will eliminate the symptom that the problem causes; if the root cause has truly been found, removing the proposed solution will lead to the symptom’s return.
- Test and refine the solution. The solution must be tested to ensure it has the expected impact. If it solves only part of the problem, further rounds of the problem-solving process may be needed before the problem disappears completely. For validation, conduct a final experiment without the solution to see if the problem recurs.
- Adopt new standards. The last step is to incorporate the solution into standards for work, with training and follow-up to make sure everyone has adopted the new method. That should eliminate any possibility of recurrence; moreover, sharing the solution more broadly across the company allows others to glean insights that might be applicable in seemingly different scenarios.
Ensure problem-solving teams
- Ensure continuous improvement, problems never cease to arise.
- We aim to be a true problem-solving organisation and we aim to have the ultimate goal for everyone in the organisation to own the responsibility and take the initiative to solve the problems that are most relevant to them. We are aware of that in a true problem-solving organisations people build capabilities more quickly and collaborate across internal boundaries more effectively. Using a problem-solving process also allows teams to move faster, avoiding competition or conformity
- Leaders shall be following a constant problem-solving approach, define the real problem, and rely on facts (rather than behave instinctively). Thus, leaders need to step back, be asking questions and take time to reflect (rather than jump to conclusions). Leaders need to commit to approaching problems methodically.
People have different characters, and as team-leaders, we have to be able to manage each and everyone and make each and every-one feel safe and comfortable.
People are who they are ad we do not judge. We must have the capacity to love and respect everyone.
Some has a special character that we call “narcissism”. It is quite common, maybe 15 % of the population has this. These people tend to have very good innovative ideas, work hard, be goal-oriented, and deliver a lot. They are also self-centered and target what is good for themselves. They do not pay attention to other people´s feelings, and that is also why they achieve a lot. Many famous people are narcissists.
This character is just a fact, not good nor bad, it is what it is. The thing is that we as leaders we have to recognise who these people are among our team members and treat them according to what makes sense to them. Which is different from how we treat other people.
They will perform very well, and be happy and content if they see how they benefit themselves. They also feel entitled, and cannot take advice from other people. They get furious if someone challenges them.
We need a very skilled team-leaders, who can manage everyone. Who can love, respect and motivate everyone.